Question 1

Are felons accepted in your rentals?

Accepted Answer

We accept felons at certain locations, which will be specified in the property listing. For available felon-friendly rentals, visit: https://www.dynamic605.com/residential-rental-listings. Please note, University Hills Village is not felon-friendly.

Question 2

How can I schedule a tour?

Accepted Answer

To schedule a tour, please apply to one of our available apartments. We will follow up with you within 24-72 hours after reviewing your application.

Question 3

What are the rental requirements?

Accepted Answer

Rental Requirements
 To qualify, applicants should meet the following:
 • Earn at least 2.5 times the monthly rent or have an approved housing assistance voucher.
 • Have no outstanding balances or collections with another property management company.
We do not require a minimum credit score or prior rental history.

Meeting the minimum rental requirements doesn’t guarantee approval. Every application is reviewed individually and is subject to screening and final approval.

*Note - University Hills Village has specific rental requirements listed here ➡️ https://www.universityhillsvillage.com/faq (https://www.universityhillsvillage.com/faq)

Question 4

How do I apply for a rental?

Accepted Answer

You can apply online through our website. Once you have found the home you wish to apply for, click the ‘Apply Now’ button on the rental listing page. You will be prompted to pay your application fee via credit card. We will follow up with you once we have reviewed your application via phone call and/or email.

Question 5

Do you accept pets? How much is pet rent and deposit?

Accepted Answer

Certain places accept animals, which will be identified in the apartment/ building listing online. Pet rent and deposit vary depending on place, please review the apartment listing for that information.

Question 6

Do you pre-lease units/ apartments?

Accepted Answer

We do not pre-lease any apartments or units. We cannot guarantee a timeline of when certain apartments will be available due to unforeseen damages that may have occurred during the move out process as well as painting and cleaning.

Question 7

How do I pay my rent?

Accepted Answer

Login to the online tenant portal day or night and pay rent at your convenience with a variety of online payment options available allowing you to pay rent 24/7 through convenient and secure ways.

CONVENIENT AND SECURE WAYS TO PAY: 
E-Check : link your bank checking or savings account and pay rent directly at no charge - a perfect alternative to paper checks. Set up automatic payment and never worry about missing a rent payment again!

Credit Card : pay rent using your credit card for a small online payment fee.

Once you’ve signed up for online payments, you can:
 
 • View your account online 24 hours, 7 days a week
 • Pay from anywhere with internet access
 • Setup automatic payments
 • Sign up for automatic reminder emails
 • Review your payment history 
In a world where online financial predators seem more and more common, we understand if you have reservations about entering your bank account information online. But fear not! Your information is password protected and all transactions are both encrypted and securely transmitted.
We accept cash and checks depending on the apartment you are renting, you will need to pay your rent at our office during our office hours.

OFFICE HOURS: 
Monday - Friday 9:00am-5:00pm

Question 8

How do I make a maintenance request?

Accepted Answer

Please log into your Resident Portal to submit a maintenance request. 
Requests are reviewed Monday to Friday from 9am to 5pm.

If you have a maintenance emergency, please call (605) 336-1717

Question 9

When should I apply for an apartment, and how long is my application valid?

Accepted Answer

Please apply to an apartment within 60 days of your move and we will contact you within 24-72 hours regarding your application status. Apartments will only be held for 30 days once the deposit is paid. An application is good for 60 days, and availability is only known 30 days out. We will follow up with you once we have reviewed your application.

*Applicants must be at least 18 years old at the time of application.

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